This site is published by the company (hereinafter "the Company"), a company registered with the Trade Register of Paris under the number , whose head office is located at
The present general sales conditions apply to all sales concluded on the Jacquie et Michel Stars website, subject to the specific conditions indicated in the presentation of the products.
ARTICLE 1 : Obligatory mentions
The contents of the Service are erotic and/or pornographic in nature, composed of texts, sounds, videos and images and may offend or harm the sensitivity of the public. Consequently, the present content of the Service is exclusively reserved for people of legal age in their country of residence and wishing to use such services. This Service and the contractual relationship between the User and the company are governed by the conditions established in these General Conditions of Sale.
These General Sales Conditions may be modified without prior notice or communication from the Company to the User of the Service. The modification or cancellation of one or more of the provisions of these General Sales Conditions does not cancel or alter the rest of the agreement or the commercial relationship with the User.
ARTICLE 2 : Essential characteristics of the products and services sold
The customer declares to have taken knowledge and to have accepted the general conditions of sale before the placing of his order. The validation of your order is thus worth for acceptance of the general conditions of sale.
The website www.jacquieetmichelstars.com offers its users a video on demand service.
The site offers two ways to access the videos: purchase by unit and subscription.
Purchase of single videos
The user having bought a video by unit can then
- download it on their computer, smartphone or tablet for unlimited viewing.
- view it on the website as many times as he/she wants for a period of 5 days.
The subscription gives the user the same possibilities as the purchase of a single video but on all the videos available on the website.
Subscriptions are automatically renewed at the end of the subscription period. Requests for non-renewal take effect at the end of the subscription.
The user can stop the automatic renewal of his subscription at any time by sending a simple request to [email protected]
To stop the automatic renewal, you can also contact the customer service of the site via the contact form.
You can also contact Straceo's customer service.
In case of subscription via CCBill, you can contact them via email ([email protected]), phone (1.888.596.9279) or livechat (https://support.ccbill.com/).
All information can be found here: https://ccbill.com/contact.
The user agrees to reserve the use of the videos purchased on the site for private use and is prohibited from distributing outside of this framework the videos that he/she would have purchased or acquired by taking out a subscription. In particular, it is strictly forbidden to provide the videos to other websites.
If you'd like to cancel your subscription and not to be billed again, please contact us on [email protected] or contact CCBill at (https://support.ccbill.com/) via live chat, phone 1.888.596.9279, or email [email protected]
ARTICLE 3 : Prices
The prices of the videos are indicated in euros including all taxes (INCL IVA).
The company reserves the right to modify its prices at any time, it being understood that the User's orders will be invoiced to the User on the basis of the rates in force at the time of the registration of his order.
ARTICLE 4 : Order
You have the possibility to order our products directly on our website.
You can place an order on our site by using one of the buttons provided for this purpose or by viewing the video in its free version until the end.
Although it is not mandatory, it is strongly advised to the user to create an account either before proceeding with an order, or during its finalization.
ARTICLE 5 : Payment methods
The payment processes are delegated to the online service https://straceo.com.
ARTICLE 6 : Right of withdrawal and refunds
Due to the digital nature of the product sold, refund requests are accepted under a certain time frame.
ARTICLE 7 : Protection of minors
This service is exclusively reserved for adults. Minors must not access this service. By using this service, you declare to be of age. The company publishing the service is not responsible in case of false declaration of the user. The contents of the service are of an erotic and/or pornographic nature, composed of texts, sounds, videos and images and may offend or harm the sensitivity of the public. Consequently, the present content of the Service is exclusively reserved for persons of legal age in their country of residence and wishing to use such services. This Service as well as the contractual relationship between the User and the company are governed by the conditions established in these General Terms and Conditions of Sale.
ARTICLE 8 : Consumer complaints
Any complaint of the consumer is to be addressed by electronic way to [email protected]
ARTICLE 9 : Intellectual property
All the comments, images, illustrations of our site are exclusively reserved to us. Under the intellectual property and copyright, any use is prohibited except for private use.
Without prior authorization, any reproduction of our site, whether partial or total, is strictly forbidden.
ARTICLE 10 : Responsibility
The company cannot be held responsible for any malfunction or any interruption in the provision of the service related to or resulting from a case of force majeure, as defined by the jurisprudence.
The Company shall not be liable for any damage suffered by the User and/or any third party under the subscription (i) if such damage results, in whole or in part, from the action or omission of the User and/or any third party, (ii) if such damage is due to a technical incompatibility of its equipment.
The Company shall not be liable for any unavailability of one or more Programs, if such unavailability is due to factors beyond the control of the Service (such as technical or editorial reasons, network congestion, failure of Internet service providers, etc.).
Hyperlinks on the website may lead to other websites. The company shall not be held liable in the event that the content of said third-party sites contravenes the legal and/or regulatory provisions in force.
Given the immaterial nature of the Service provided by the company and its technical characteristics, and given the fact that data transmissions on the Internet network, which includes heterogeneous networks with diverse characteristics and technical capacities, only allow for relative technical reliability, the User of the Service expressly acknowledges that he/she may encounter problems and/or malfunctions when communicating with the Service, despite the quality of any broadcasting observed during the bandwidth test offered within the Service.
Consequently, the User acknowledges that the company does not offer any guarantee as to the use, results, reliability or timeliness of the Service. The User acknowledges that, due to the nature of the Service, the Company may modify the content of the Site without prior notice, adding or deleting parts of the content of the Service. The User waives the right to object to the payment of his orders within the Service for the above-mentioned reasons.
The company reserves the right to refuse access to its Service without having to justify itself.
The company cannot be held responsible in case of deletion of cookies making it impossible to view the films.
The company cannot be held responsible in case of disappearance, loss or deterioration and in particular for any damage likely to alter the materials necessary for access.
ARTICLE 11 : Personal data
The information relating to the customer could be transmitted to commercial partners of the site, except if it makes opposition there.
In accordance with the General Regulation for the Protection of Data :
- the Site ensures the User a collection and processing of personal information in respect of privacy,
- the User has a right of access, rectification, deletion and opposition of his personal data when he has created an account. The User exercises this right by sending a simple request to the email address [email protected]
ARTICLE 12 : Competent jurisdiction and applicable law
In the event of litigation between the consumer customer and our company, the applicable law is the Spanish law.